FAQ

1. How do I place an order?
Browse our Obleko collection, select your favorite items, choose your size and color, and click "Add to Cart." When ready, proceed to checkout and follow the prompts to complete your purchase.

2. Can I change or cancel my order?
We process orders quickly to ensure your apparel reaches you promptly. If you need to change or cancel your order, contact us within 24 hours at service@obleko.com. We'll do our best to accommodate your request, but changes cannot be guaranteed after processing.

3. What size should I order?
Each product page includes a detailed size guide. Unsure about sizing? Check the guide or reach out to us for advice—many customers also share helpful fit tips in reviews.

4. How can I track my order?
After your order ships, you'll receive a tracking number via email. Track your package on the carrier's website to stay updated on delivery.

5. Do you offer international shipping?
Yes! We ship to select international destinations. Shipping fees and delivery times vary depending on location, so check details at checkout. All transactions are processed in Canadian dollars (CAD).

6. How do I return or exchange an item?
Not satisfied with your Obleko apparel? Items can be returned or exchanged within 30 days. Visit our Returns & Exchanges page for full instructions.

7. Is my personal information safe?
Absolutely. We use SSL encryption to protect your personal and payment information. Your privacy is important, and your data will never be shared with third parties.

8. Do you offer gift cards?
Currently, we do not offer gift cards, but stay tuned for future options!

9. How can I contact customer service?
For questions or assistance with your orders, email us at service@obleko.com. We're happy to help!